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PayPal Express Checkout Article rated 3.8/5.0
If you want to enable the PayPal Express Checkout (which is required in order to use PayPal Payments Pro), you'll need three pieces of data from your PayPal account.  They are: API Signature -...
Suspended Account Article rated 3.1/5.0
The most common reason for the message 'This Account Has Been Suspended' is an unpaid invoice.  If we have an alternate email or phone number on file for you, we will try to reach you there prior...
Forgot Your Password Article rated 3.1/5.0
If a customer contacts you saying they cannot log into their account, there are a few things you can do. First, log into the admin and confirm they have an account under the email address they are tr...
PayPal PDT Article rated 3.1/5.0
You may be asked to provide your PayPal PDT Token (Payment Data Transfer) when setting up PayPal as a payment option.  So where do you find it? Log into your PayPal account and then navigate to:...
Setting up email accounts Article rated 3.3/5.0
If you need to add a new email account or change an existing one, these tasks are done through your cPanel.  The access your cPanel go to https://vps.wheatonwebsiteservices.com:2083 using your ac...
Secure Email Settings Article rated 3.2/5.0
Using SSL/TLS for your email settings will encrypt your login and protect your password, email and server account. It's simple to do and is a requirement for all Wheaton Website Services hosted accou...
Backup and Restore Article rated 3.2/5.0
Our backup solution (included with Advanced and Supreme Packages) is intended to be a disaster recovery tool and not a file repository. For this reason, restoring a single file will take as long to ac...
Google Analytics Set-up Article rated 3.2/5.0
If we've installed Google Analytics, we will also be sure it is configured correctly to track searches and conversions.  To do so, you'll need to create an Analytics account (if you don't already...
What is your IP address? Article rated 3.0/5.0
You may be asked at some point, what is your ip address? IP stands for Internet Protocol and is your internet address. It is typically assigned by your ISP or if you are accessing the internet from a ...
SpamAssassin Article rated 3.0/5.0
For spam control, we offer SpamAssassin. It is software running on our servers that identifies spam email based on content-matching rules. By default, this is disabled. You can enable it by logging in...
 

» Top Knowledgebase articles: Views
 
» Latest Knowledgebase articles: Date added
 SpamAssassin 2016-09-19 11:14:58
 What is your IP address? 2015-09-21 15:16:32
 Secure Email Settings 2015-01-21 17:01:22
 Google Analytics Set-up 2013-11-14 08:12:18
 Backup and Restore 2013-08-05 15:48:39
 Setting up email accounts 2013-05-09 15:44:16
 

 
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